Article on: Data Privacy Statements
Data privacy statements and cookies.
Who we are?
UK Life Insurance Quotes is a trading style of Martyn Spencer* who is an appointed representative of Stonebridge Mortgage Solutions Ltd which is authorised and regulated by the Financial Conduct Authority | This business website address is: www.uklifeinsurancequotes.co.uk. *FCA Register No: 416331 IDD.
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“Data Privacy Statements”
What personal data we collect & why we collect it?
Contact forms
For the purposes of getting in contact with you & following your confidential initial enquiry as Life Insurance Broker Agents or referring you onwards to our professional financial partners.
UK LIFE INSURANCE QUOTES will be what is known as the ‘controller’ of the personal data you provide to us. Our Data Privacy Statements means we only collect basic personal data about you which does not include any special types of information or location-based information.
Why do you need my data and what will it be used for?
We need to know your basic personal data so we can make contact with you and respond to your insurance or other finance enquiries:
For example, your enquiry on underwritten insurance for: Life Insurance | Critical Illness | Mortgage Cover | Income Protection | Business Cover | Health Insurance | Mortgages | Loans | or other financial services for any general message, request or query.
All the personal data we process is processed by our staff in the UK.
Who is my data shared with?
Your data will only be shared with third parties & our finance partners if this is necessary to respond to your request. If this is the case, we will seek your permission before passing on your details.
How long do you keep my data for?
We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing of your data. To do this, please contact life.protection@talktalk.net.
What are my rights?
You have the right to object to the processing of your data . You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing. If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at life.protection@talktalk.net. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk
By selecting the box, where appropriate on this website, you acknowledge that you have read and understood the above privacy notice and consent to its terms.
Cookies – “Data Protection Statements”
COOKIE POLICY
This is the cookie policy for UK LIFE INSURANCE QUOTES. Our Data Protection Statements means we are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our website to help make your visits more effective.
WHAT ARE COOKIES?
Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organisations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our website and to ensure that we can make improvements to our websites. Cookies do not contain personal or confidential information about you.
HOW WE USE COOKIES
We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to the use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse to ensure that you experience our website fully.
THE TYPES OF COOKIES WE USE
Data Privacy Statements – We may use three types of cookies on our website:
• Session cookies that are deleted after each visit
• Persistent/tracking cookies that remain in place across multiple visits to our websites
• Third party cookies that are used by other parties, for example Google Analytics
Session cookies and persistent cookies are necessary in order for you to use our website. These cookies can be deleted via your browser, but this will restrict the functions that you are able to carry out on our websites. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (https://www.ico.org.uk/for-the-public/online/cookies/)
Session cookies expire when you leave the website and are not stored on your computer and do not contain any personal data.
Persistent cookies last beyond your visit to our website. We use Google Analytics on our website. This is a tracking cookie which enables us to track how popular a site is and to record visitor trends over time. The cookie does not contain any personal data but it does contact your computer’s IP address to determine where in the world you are accessing the website from and to track your page visits within the site.
OPTIONAL COOKIES
These cookies are usually supplied by business partners and help us to filter out information which may not be relevant to you.
ACCEPTING / BLOCKING COOKIES
You can accept or block any cookies from any website through your browser settings. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (https://www.ico.org.uk/for-the-public/online/cookies/).
Please note that if you share your computer, accepting or blocking the use of cookies will affect all users of that computer.
COOKIES AND DEMOGRAPHICS
We may use data from Google’s interest-based advertising or third party audience data (such as age, gender and interests) with Google Analytics.
MORE INFORMATION
For more information about cookies visit the Information Commissioners website
www.ico.org.uk/for-the-public/online/cookies This statement can be condensed by only displaying the questions and expanding the text to show the answer when the customer clicks on that question.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, 3rd party links etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may also collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
* Note: re any 3’rd Party Website links – You are now leaving the regulated site of Uk Life Insurance Quotes. Neither ourselves, nor Stonebridge Mortgage Solutions Ltd, is responsible for the accuracy of the information contained therefore within that linked site.
Data Privacy Statements
“Data Privacy Statements” Policy
This is the privacy notice of UK Life Insurance Quotes a trading style of Martyn Spencer* who is an appointed representative of Stonebridge Mortgage Solutions Ltd . In this document, “we” or “us” refers to Stonebridge Group.
Stonebridge Group is a trading name of Stonebridge Mortgage Solutions Limited is registered in England and Wales under company number 5601592.
Registered office: 9 Lords Court, Basildon, Essex, SS13 1SS.
This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are committed to protect your privacy and confidentiality. We understand that all users of our website need to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
Our policy is both specific and strict. It complies with UK law, including the Data Protection Act 1998.
If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our website or because you give it to us in some other way, and why it is necessary to collect it:
BASIC IDENTIFICATION AND CONTACT INFORMATION
This information is used:
- to provide you with the services which you request
- for verifying your identity for security & fraud purposes
- for marketing our services and products
- for referring you to our other finance partners
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
MARKET PLACE INFORMATION
When we obtain information from you specifically to enable you to use or buy a service offered on our website by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
YOUR DOMAIN NAME AND YOUR E-MAIL ADDRESS
Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.
This information is used:
- to correspond with you or deal with you as you expect
- in a collective way not referable to any individual, for the purpose of quality control and improvement of our site
- to send you news about the services to which you have signed up
- to tell you about other of our services or services of sister websites
INFORMATION YOU MAY POST ON | ABOUT OUR WEBSITE
Information you may have by posting to say any forums or blogs that we may have set up or any 3rd parties may have stored onto their own servers. We do not specifically comment or have use of that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
WEBSITE USAGE INFORMATION
We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. This data is not personally identifiable. It is collected by us to improve the service we provide. We do not pass this data to any third party.
BUSINESS AND PERSONAL INFORMATION
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. Under our our Data Privacy Statement, we expect you to reciprocate this policy.
We keep information which forms part of our business record for a minimum of 6 years. That is because we may need it in some way to support a claim or a defence in court. That is also the period within which our tax collecting authorities may demand to know it.
THIRD PARTY ADVERTISING
We don’t use 3rd party advertising generally other than Providers we may use or article reviews we may have. Third parties may however possibly only advertise on our website via any embedded link you click on & that may open to another website. In doing so, those other parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser.
They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
COOKIES
We use cookies on our website. Please see our Cookies Policy for more information on how cookies work and how we use them.
CALLING OUR OFFICE
When you call our office or speak to our brokers, we may collect Calling Line Identification (CLI) information. We may use this information to help improve the efficiency and effectiveness of our help lines. We never pass this information to third parties, unless as mentioned it involves the processing of your inquiry or application.
EMAILING US
Email is not always a secure mode of communication and we provide no guarantee that confidentiality of the information provided in an email will be maintained during transmission.
If you ever receive an email from us which provides bank account details for you to transfer money, please speak to us on our main line number to confirm it is genuine.
SENDING A MESSAGE TO OUR SUPPORT SYSTEM
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need.
We record your request and our reply to increase the efficiency of our organisation. We may keep personally identifiable information associated with your message, such as your name or email address.
COMPLAINING
If we receive a complaint, we record all the information you have given to us. We use that information to help resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint.
We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
CONTENT YOU PROVIDE TO US
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. Our Data Privacy Statements means it is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatsoever as to how it is used.
MARKETING INFORMATION
With your permission under our Data Privacy Statements, we may pass your email address and name to selected associates whom we consider may provide services or products you would find useful. You may opt out of this service at any time by instructing us at life.protection@talktalk.net
INFORMATION WE OBTAIN FROM THIRD PARTIES
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
AFFILIATE INFORMATION
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose.
We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
REVIEW OR UPDATE PERSONALLY IDENTIFIABLE INFORMATION
At any time, you may review or update the personally identifiable information that we hold about you by contacting us at the address below.
To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your info
Stonebridge Group, 9 Lords Court, Basildon, Essex, SS13 1SS
SALE OF YOUR PERSONAL INFORMATION
Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.
DATA MAY BE “PROCESSED” OUTSIDE THE UK
Our websites are hosted in the EU. We also use outsourced services in countries outside the EU from time to time in other aspects of our business.
Accordingly, data obtained within the UK may be “processed” outside the UK and data obtained in any other country may be processed within or outside that country.
COMPLIANCE WITH THE LAW
This privacy policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
REMOVAL OF YOUR INFORMATION
If you wish us to remove personally identifiable information from our website under Data Privacy Statements, you may contact us at life.protection@talktalk.net. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
JURISDICTION
Disputes relating to the use of our website will be subject to the jurisdiction of the English courts.
COPYRIGHT “©”
All material on our website & intellectual property which has been created by us is subject to internet copyright under UK law (inc NI) and we reserve all rights associated with that content.
This includes but is not limited to our own unique imaging, wordings and phraseology, when we may do a critique upon a particular financial services subject area on this website, or our own Linkedin pages.
eg; Quotes Online > 15 secs, use of 99.9% and 100% 💯 and question marks❓emojis – all in meta titles & descriptions.
You may not, except with our express written permission, distribute or commercially exploit this website content. Nor may you intentionally transmit, scrape or store it in any other website and/or other forms of electronic retrieval system.
Parts of the website may ONLY be downloaded for personal use and NOT any professional use only.
You are NOT entitled to reproduce or modify our written or visual content (subject to copyright) in whole or in part, for any commercial use whatsoever, and without our prior written permissions.
You will also NOT reproduce or show any material from this website, in whole or in part, for any commercial usage whatsoever, without our prior written permissions.
Should you breach any of these statements above, we may then take such professional and appropriate actions against you.
We may also bringing legal proceedings against you and disclosing such information to appropriate legal and/or professional regulatory bodies.
ACCURACY OF WEBSITE CONTENT
Although we endeavour to ensure that all of the information on our website is accurate and up to date, we do not guarantee that that is the case.
FINANCIAL ADVICE
No information on our website constitutes financial advice. If you require financial advice as Life Insurance Brokers, or other Financial Services please contact us.
PROTECTION OF LOG IN DETAILS
We have security procedures in place to protect your basic log in details as well as your personal information.
However, it is your responsibility to ensure that you do not give out any log in details to any other person, and to ensure that you log out of our website and delete browser history before logging off, if you are using a shared computer.
If you have any questions regarding this privacy policy, please contact us at life.protection@talktalk.net
Article by Martyn Spencer Financial Adviser